In today’s fast-paced modern society, efficient and convenient service experiences have become a core competitiveness for enterprises, and self-service solutions are reshaping the interaction model between businesses and customers with disruptive power. Qtenboard deeply engages in the self-service sector, launching a diverse range of self-service terminal query machines and kiosks. With a product matrix precisely tailored to different business needs, it injects efficiency momentum into various industries, comprehensively upgrades user experiences, and redefines service efficiency across all scenarios.
1. Diversified Product Matrix, Precisely Matching Business Needs
Leveraging rich product R&D experience, Qtenboard offers a full-scenario self-service terminal series, with each product optimized for specific usage scenarios to ensure perfect alignment of functionality and practicality:
· K-type Self-Service Kiosks & Vertical Self-Service Kiosks: Featuring vertical display as the core advantage, they balance space utilization and visual communication, with a sleek and elegant design. Suitable for public areas like lobbies, corridors, and government service centers, they enable quick information dissemination, self-payment, and service reservations with intuitive operations, reducing manual intervention and saving valuable space.
· Smart Touch Tables: Integrating functionality and design, equipped with high-definition touchscreens and smooth interactive systems, they are ideal for retail stores, corporate exhibition halls, and tech experience centers. Customers can enjoy interactive product demos, check detailed parameters, participate in virtual experiences, or use them as wayfinding systems or collaborative self-service terminals supporting multi-user simultaneous operations, adding a tech-savvy and interactive vibe.
· Self-Ordering Kiosks & Desktop Ordering Machines: Addressing pain points in catering and retail, they revolutionize traditional ordering processes. Customers can browse menus, customize orders, and choose payment methods independently, minimizing communication errors and order mistakes, accelerating order processing, shortening waiting times, and easing peak-hour operational pressure.
· Queue Management Systems: Tailored for service-oriented enterprises such as banks, clinics, government agencies, and business halls, they realize orderly queue management through smart ticketing, queue reminders, and progress tracking. Supporting both online and on-site ticketing, the system synchronizes queue status in real time, reducing customer anxiety from waiting and optimizing personnel flow for more efficient service.
2. Full Industry Coverage, Empowering Efficient Business Upgrades
With strong adaptability, Qtenboard self-service terminals deeply penetrate core industries, becoming a reliable assistant for enterprises’ digital transformation:
· Healthcare: In hospitals and clinics, terminals simplify patient registration, appointment scheduling, report printing, and information inquiry, reducing window queues and allowing patients to focus more on treatment.
· Finance: Providing comprehensive self-banking services (balance checks, fund transfers, card replacement, bill payments) for banks and credit unions, extending service hours and scope to create 24/7 service outlets, cutting costs while enhancing customer convenience.
· Transportation: At stations, airports, and subway hubs, terminals facilitate ticket booking, modifications, schedule checks, and route planning, alleviating pressure on manual counters and ensuring smooth services during peak travel periods.
· Retail: In supermarkets, convenience stores, and brand shops, self-checkout terminals enable quick payments; product information inquiry and membership management functions (points check, redemption, registration) boost service efficiency and customer loyalty.
Qtenboard self-service terminals are more than hardware—they are integrated solutions combining technology, scenarios, and services. By streamlining processes and optimizing resource allocation, they enhance operational efficiency, reduce labor costs, and improve customer satisfaction and loyalty. Whether upgrading existing services or expanding into new areas, Qtenboard delivers customized products and professional technical support. Contact us today to unlock the transformative power of Qtenboard self-service terminals and gain a competitive edge in digital transformation!